Returns and Exchange Policy

We are committed to your satisfaction with our furniture, lighting, and sofas. If your purchase does not meet your expectations, you may return or exchange eligible items within 14 days of delivery provided they are in original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email or phone with your order number and photos of the item to begin the return process.

• 2.
  Wait for Approval

  Our quality control team will review your request within 48 hours to ensure the item meets our return eligibility criteria.

• 3.
  Schedule Pickup or Shipping

  Once approved, we will coordinate a professional furniture pickup for large items like sofas or provide instructions for shipping smaller lighting fixtures.

• 4.
  Inspection and Refund

  After receiving and inspecting the returned goods at our warehouse, we will issue a full refund to your original payment method within 7-10 business days.